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Capstone · Playbook

Capstone: Assemble your AI-in-HR playbook

You now have five work products. Put them together as a single playbook that you could show to a manager or use as the starting point for a real programme.

SectionFromContents
1. Opportunity mapModule 1Three scored use cases with canvases, KPIs and guardrails.
2. Content systemModule 2Voice card, prompt templates, quality rubric, and the onboarding communication plan.
3. HR assistantModule 3Scope card, instructions, knowledge inventory, test log, change log, maintenance plan.
4. Data storyModule 4One-page brief or slides, methods note, prompt log.
5. AutomationModule 5Specification, evidence of a working Zap, test log, runbook.

Add two things

  1. A one-page summary using the “what, so what, now what” structure: what you built, what it shows about where AI can help HR, and what you recommend doing next.
  2. A 30-60-90 day plan for yourself. First 30 days: use the content system on real, low-risk work and record time saved. Days 31 to 60: pilot the assistant or the automation with a small group, with approval. Days 61 to 90: report results against your baselines and propose the next use case.

Final self-assessment

  • Can I explain to a non-specialist how a language model produces text and why it can be wrong?
  • Can I place any proposed AI use on the risk ladder and name the controls it needs?
  • Can I write a prompt with context, role, action, format, and tone and constraints, and ground it in a source?
  • Can I verify an AI-drafted document against its sources using a rubric?
  • Can I scope, instruct, test and maintain an assistant?
  • Can I calculate core HR metrics correctly and turn them into a costed, honest recommendation?
  • Can I specify, build, test and document an automation with a human checkpoint?
  • Do I know which legal themes apply and when to involve counsel?

Draft your answer here. It saves automatically and appears in My playbook.