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Module 5 · Lesson

Zapier vocabulary

TermMeaning
ZapOne automated workflow.
TriggerThe event that starts the Zap, such as a new spreadsheet row or form submission.
ActionA step the Zap performs, such as sending an email or creating a task.
TaskZapier’s unit of usage. Each action that completes successfully counts as one task against your plan’s monthly allowance.
Multi-step ZapA Zap with more than one action.
FilterA condition that stops the Zap unless it is met (“only continue if Status is Offer accepted”).
PathsBranches that do different things depending on conditions.
FormatterA built-in step that reformats dates, text and numbers.
DelayA step that waits for a set time or until a date.
Tables and FormsZapier’s own simple database and form builder, useful as a trigger source.
AI by ZapierA built-in step that sends a prompt to a language model and returns the result in fields you define. Documentation
Human in the LoopA built-in app that pauses a Zap until a person approves, declines, edits or supplies data. Documentation
Zap historyThe log of every run, with the data that passed through each step.
NOTEPlan limits

At the time of writing, Zapier’s free plan is widely reported as allowing 100 tasks a month and two- step Zaps only (one trigger and one action). Multi-step Zaps, filters, paths and premium apps require a paid plan, and Zapier’s documentation describes Human in the Loop as a premium app. Plans change; confirm on Zapier’s pricing page. You can learn every concept in this module on the free plan and complete the assignment with the two-step variant described below, or use a trial to build the full version.

Before you connect anything

  • Get approval. Connecting an automation tool to HR systems, email or shared drives is an IT and privacy decision. Ask first.
  • Understand the data flow. Data passes through the automation vendor’s servers and is stored in run history. Check that this is acceptable for the data involved and that a data-processing agreement is in place.
  • Use least privilege. Connect accounts that can access only what the automation needs. Prefer a shared service account to your personal login, so the automation does not break or over-reach when you change role.
  • Minimise data. Pass only the fields each step needs. Keep sensitive details out of chat notifications.
  • Build with test data. Use fictional people and your own email addresses until testing is complete.

Jot down key ideas in your own words. Saves automatically.