Module 1 · Playbook
Create an AI Opportunity Map
Goal. Identify three HR processes to enhance with AI and make the case for each.
Steps.
- Brainstorm at least eight candidate use cases across recruiting, onboarding and engagement. Use your own organisation or Brightwater.
- Score each for value, feasibility and risk. Apply the risk gate.
- Select three. Aim for a mix: at least one content task, and at least one that involves an assistant or an automation, so that later modules build on your map.
- Complete a use-case canvas for each (template in Appendix D).
- Write a half-page summary: why these three, in what order, and what you would need from leadership.
A completed canvas, for reference.
| Section | Entry for use case A: AI-assisted job descriptions |
|---|---|
| Process and pain point | About 40 job descriptions a year. Each takes roughly 90 minutes, style varies by author, and hiring managers often request two or three rounds of changes. |
| AI approach | Recruiter completes a short brief with the hiring manager. A saved prompt template and the company voice card produce a draft. Mode: augment. |
| Benefits | About 60 minutes saved per document (40 hours a year); consistent structure; inclusive-language check built in. |
| Risks | Invented requirements; biased wording; pay or legal statements that are wrong for the location. |
| Guardrails | No candidate or employee data used. Recruiter verifies every requirement with the hiring manager. Pay range and legal statements inserted from an approved source, never generated. HR lead approves. |
| KPIs | Time per job description: baseline 90 minutes, target 30. Revision rounds: baseline 2.5, target 1. Hiring-manager satisfaction: baseline to be measured, target 4 out of 5. |
| Owner and next step | Recruiting lead. Pilot on the next five openings and compare against the baseline. |
Check your work. Does each use case have a named owner, a baseline, a target, at least two risks and a guardrail for each risk? Could a sceptical finance director follow your reasoning?
Draft your answer here. It saves automatically and appears in My playbook.