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Module 4 · Quiz

Module 4

1.A survey shows 40% promoters, 35% passives and 25% detractors. The eNPS is:

2.There were 30 separations in a year and average headcount was 150. The turnover rate is:

3.Why should you not simply average departmental percentages to get a company-wide figure?

4.Engagement is lower in departments where turnover is higher. The most defensible statement is:

5.Which is the strongest headline for an executive brief?

6.Which chart best shows turnover over eight consecutive quarters?

7.Before uploading survey comments to an AI tool you should:

8.The AI gives you a striking quotation to illustrate a theme. You should:

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